Return Policy

Thank you for shopping at Brave New Beauty Boutique! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

1. Returns:
   We accept returns within 14 days of the original purchase date.
   To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
2. Refunds:
   Once we receive your return and inspect the item, we will then issue you a store credit.
   Store credits will be sent to you via email within 5-7 business days.
3. Exchanges:
   If you received a defective or damaged item, we will gladly exchange it for a new one.
   Please contact our customer service team at shopbravenewbeauty@gmail.com to initiate an exchange.
4. Return Shipping:
   Customers are responsible for return shipping costs, except in cases of defective or damaged items.
   We recommend using a trackable shipping service to ensure your return is received.
5. How to Initiate a Return:
   To initiate a return, please contact our customer service team at shopbravenewbeauty@gmail.com.
   Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
6. Non-Returnable Items:
   Certain items are non-returnable, including personalized products and perishable goods.
   Please check the product description for any specific return restrictions.
7. Cancellations:
   If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
8. Contact Us:
   If you have any questions or concerns regarding our return policy, please contact us at shopbravenewbeauty@gmail.com.

Thank you for choosing Brave New Beauty Boutique! We appreciate your business and strive to make your shopping experience enjoyable.

Brave New Beauty Boutique

Oakwood, Georgia
Email: shopbravenewbeauty@gmail.com